FAQ

Q1: Is there any warranty on your products?

---Yes. All have warranty.

We are dedicated to manufacturing the highest quality titanium bike and scooters parts available at each price level.      

We strive to deliver a product that is free free of defects in material and workmanship. 

Our goods are inspected & tested strictly at our factory. Also, our goods are tested by professional riders abroad.

What is covered under warranty?

---Snapping, bending, and cracking

--- Manufacturing defects

 

Q2: Can you accept OEM or ODM?

----We can produce OEM parts as per your drawings or samples .Our R&D team can help you complete these job. Our team has rich experience in TITANIUM bike and scooters industry.

 

Q3: How do you ensure the quality?

---- We perform inspection and test as per ISO 9001:2008

----We shall test the strength before mass production at our factory. Also, we shall ship samples to our customer for testing.

---OEM orders, we shall ship 1 pc sample to our customer. The sample will be tested by professional riders.

 

Q4: Are you manufacturing or trading company?

---We are 100% manufacturers with more than 10 years titanium bicycle manufacturer experience. We located in Baoji city Shanxi province, China. We enjoy great reputation among our customers, not only for completive price qualified product but also for excellent service.

 

Q5: What’s the shipping cost from China to your country?

---We can send goods to your port by door to door by sea or airplane. Please kindly let us know your nearest port or address with postcode. We have reliable shipping agent to insure the safe convenient and time delivery.

 

Q6: Do you accept LC payment.

---Yes, normally our payment is 30%+70% by TT, PayPal, and western union. However we accept LC for lot order too.

 

Q7: What’s the MOQ?

---All our titanium bike or components can be customize, so MOQ: 1set

 

Q8: What’s your delivery time?

---We always custom the drawing according to our customers’ requirements, then we can design the drawing for customers reference, if the drawing confirmed,  then after 2-4 weeks, we can shipment.

 

Q9: Can I take a sample for quality check?

---Yes, you could buy one  to test quality